How can we help you?
Quick answers about shopping and seller accounts.
How do I create an account?
Open Login / Sign Up at the top of the website. Registration must be enabled by the administrator in WooCommerce settings.
How do I track my order?
Visit Track Order and enter the order details you received by email. Signed-in customers can also view their orders from My Account.
How can I pay?
Payment methods depend on what the store has activated at checkout. Cash on Delivery, bank transfer and online options are enabled separately by the administrator.
Can I open my own store?
Yes, once seller registration is enabled. Start on the Sell on HamariBasket page. New sellers may need administrator approval.
How do Hamari Coins work?
The loyalty program will be available after its rules and plugin integration are finalized. Visit Hamari Coins for updates.
What is your return policy?
The final return and refund policy will be published before public checkout is enabled. Contact support for order-specific questions.